Get in Touch With Us
Whether you have a question about one of our reviews, spotted something that needs correcting, or want to discuss a partnership, this page explains how to reach the team at Bitcoin Casino and what happens after you do.
How to Reach Us
Email is the best way to get a response. Every message is read by a real person, and we aim to reply within two working days. When you write, a few lines of context up front — what the message is about and which page it relates to, if relevant — helps us get it to the right person faster.
You can reach us at: [email protected]
What You Can Contact Us About
We hear from readers for a wide range of reasons. The most common ones are listed below, but no message is out of scope if it relates to this site or its content.
- Content questions — If something in our crypto casino comparisons or reviews is unclear, or you want more detail on a topic like coin support, wagering requirements, or payout speeds, send us your question and we will do our best to help.
- Factual corrections — Accuracy matters to us. If a bonus figure, licensing detail, or other fact looks wrong or out of date, please flag it with a link to the relevant page. We review and update content regularly and take reader reports seriously.
- Suggestions and feedback — Have a topic you would like us to cover — a specific coin, a game type, or a question about how anonymous play actually works? We read every suggestion and use reader input when planning new content.
- Partnership and commercial enquiries — If you represent a brand and want to discuss how we work with operators, please introduce yourself and outline what you have in mind. We will direct your message to the right person.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message and we will point you toward appropriate support. You can also call the National Problem Gambling Helpline directly at 1-800-GAMBLER, any time.
What to Expect After You Email
We do not use automated replies as a first response. When your message arrives, a member of the team reads it and routes it to whoever is best placed to answer. Our standard response window is two working days. During busier periods it may take a little longer, but we will always follow up.
If your message concerns a factual correction, we will acknowledge it promptly and let you know what action we are taking. We do not publish or attribute reader messages without explicit permission.
A Note on How We Work
Bitcoin Casino is an independent comparison site. We research and review offshore crypto casinos available to US players, covering factors like supported cryptocurrencies, KYC and verification requirements, bonus terms, game variety, and payout speed. Our rankings are based on editorial assessment — commission relationships with operators do not determine where a site places in our lists.
Our content covers sites that operate in a legal grey area for US players. They hold offshore licences — typically from Curaçao or Anjouan — rather than any US regulatory body, and availability varies by state. If you have questions about how we cover that legal landscape, or about anything else in our casino reviews and comparisons, we are happy to discuss it.
Reader feedback is genuinely useful to us. If something we have published affected you — in any direction — we want to know about it. Thank you for taking the time to get in touch.
Bitcoin Casino is intended for adults aged 18 or over (21 or over where required by applicable state law). Gambling involves risk. Never wager more than you can afford to lose. For free, confidential support, contact the National Problem Gambling Helpline: 1-800-GAMBLER. Offshore crypto casinos are not regulated by US authorities; players should check their own state's laws before playing.